There has been a new development on the buses. They now talk to you. The drivers are as silent as ever, but you wouldn’t expect them to have to concentrate on driving as well as talk. Indeed, there are often signs that say, “Do not talk to the driver”.
Unsurprisingly, the new voices on the buses are automated. The idea must have sounded very good in the meeting of the transport folk. They reasoned that London is a top tourist destination, and that consequently, many people who use the buses have little idea of where exactly they are going, nor when they should be getting off. They may even have had a focus group of tourists who explained that they used the Tube because it was more comprehensible than the bus system. Anxious to reduce the crowding on the Tube – a laudable objective – Transport for London imagined that if they could make the buses more understandable, they might encourage some tourists off the Tube and empowered to ride around the city, admiring the sights.
More likely than the above is the benefit for the partially or non-sighted. For the newly babbling buses announce every stop as you get to it but not only that (I wish to God that that was all it was), they also give you all sorts of other useless pieces of information. At every stop, they also tell you the number of the bus. A suitably friendly-sounding woman says “137 to….Streatham Hill” – if, that is, you are on the 137. I can’t see the point of this. You knew it was the 137 before you got on it, which is why you did get on it in the first place. If you were unsure, you might have asked the driver and he would probably bend the rules to answer you. So I think we can take it as read that unless very very stupid, you will know what bus you are on. This is further technologically aided by an electronic sign at the front of the bus that says….”137 to Streatham Hill”. So now you have to be overwhelmingly stupid and blind not to know what bus you are on and where it is going.
Nonetheless, some dolt somewhere has decided, in his (or hers – let’s not be sexist) infinite wisdom that at EVERY stop a pre-recorded voice will tell you the bus number and the destination, having just announced the stop a few second previously. Not content with this, we are also admonished at various intervals that we should be suspicious of unattended luggage, that we are not allowed to smoke (no one does and if they did, they wouldn’t be put off by some automated voice telling then that they shouldn’t be) and other obvious and unhelpful commentary.
Which all adds up to what? To yet more babble, more noise pollution that makes it impossible to concentrate on your book or your Sudoku puzzle. Just when you thought that you were safe from the girl a few seats back going into the sordid details of her private life on her mobile phone as she regales the whole of the top deck with the tedious minutiae of her existence (you’re not, by the way – it’s getting worse again), along comes TFL to make quite sure that your journey on the bus is going to be another misery-inducing experience – even if you did find a seat. No wonder about half the people on the bus are wearing iPods. You might not want to listen to death metal at that time in the morning, but anything is preferable to TFL.
It was all more fun with bus conductors issuing you with arcane pieces of paper from their completely incomprehensible machines, and ting-tinging the bell. And you could get off at traffic lights that always seemed to be red. Nostalgia. Nostalgia.
If you too would like to vote against the talking bus system, TFL kindly have a website where you can make your opinion heard. It probably won't make any difference but still.. https://www.tfl.gov.uk/tfl/contact/default.asp?type=buses
